Pubg2 believes gambling should be purely for entertainment, not stress. We provide comprehensive self-control tools and ongoing support to ensure every Malaysian player can play safely and responsibly.
Minimum Age
To Play
Support
Around the Clock
Control Tools
Self Available
Tolerance For
Problem Gambling
Responsible gaming means playing mindfully — knowing your own limits, playing for enjoyment, and not letting gambling interfere with your daily life, relationships, or finances. At pubg2, this principle is more than a slogan. It is at the core of how we build our platform and engage with our players.
Gambling is a legitimate form of entertainment when done responsibly. It becomes a problem when someone starts playing beyond their financial means, uses gambling as an escape from emotional issues, or is unable to stop even when they want to. pubg2 takes this responsibility seriously, and we are here to help before problems arise.
We provide a complete set of self-control tools, clear information, and easy access to professional support — all accessible directly from your pubg2 account. Your safety is our priority, and we will not compromise on that.
Remember: Gambling should be fun. If it starts to feel like a burden, that's your signal to take a break and get support.
Pubg2 provides a full suite of self-control tools that you can activate at any time directly from your account settings. No waiting, no special approval — you are in complete control.
Set a maximum daily, weekly, or monthly deposit limit. Once the limit is reached, the system will automatically block additional deposits until the limit period resets.
Set a limit on how long you can play each day. The system will send a reminder when your time limit is nearly reached and will automatically log you out once the limit is hit.
Set the maximum amount you are willing to lose within a given period. Once the loss limit is reached, you will not be able to continue wagering until a new period begins.
Take a break from the platform for 24 hours, 1 week, or 1 month. During the break period, your account will be fully blocked from any wagering activity.
Long-term self-exclusion options ranging from 6 months to 5 years, or permanently. During this period, your account cannot be accessed and cannot be cancelled early.
Opt out of all promotional offers, bonuses, and marketing communications. This helps reduce the urge to make unplanned additional deposits.
Many people do not realise they have a gambling problem until the situation has become quite serious. Here are the warning signs to watch for in yourself — or in someone you care about:
Using money meant for bills, food, or basic necessities to gamble.
Continuing to gamble in an attempt to recover lost money, even as the situation worsens.
Lying to family or friends about how much time or money has been spent on gambling.
Feeling anxious, irritable, or uncomfortable when unable to gamble for a period of time.
Work, family, or personal relationships are affected due to excessive time spent on gambling.
Has tried to stop or cut back on gambling but was unable to do so despite strong resolve.
If you identify two or more of the above warning signs in yourself, we encourage you to contact pubg2 support or use the available self-control tools immediately.
Activating self-control tools on pubg2 is simple and can be done in just a few steps. We have intentionally made this process easy so you can take action immediately when needed.
Access your account using your registered username and password. Always log in from a secure device.
Click on your profile icon at the top right of the screen, then select "Settings" or "Responsible Controls" from the dropdown menu.
Choose from the available self-control tools — deposit limits, time limits, loss limits, temporary break, or self-exclusion.
Enter the desired amount or duration. Review your settings before confirming, as some limits take effect immediately and cannot be relaxed before the period expires.
Click "Confirm" to activate the limit. You will receive a confirmation email. The limit will take effect immediately or within 24 hours depending on the type of limit.
Important Note: Requests to reduce limits or shorten self-control periods take effect immediately. Requests to relax limits (such as increasing deposit limits) will be processed after a 7-day reflection period to ensure you are making a considered decision.
Pubg2 strictly prohibits any individual under the age of 18 from registering or using our platform. This is both our legal obligation and a moral commitment we uphold firmly.
All new players are required to complete a thorough identity verification (KYC) process before making any deposits or placing bets. A valid identification document is required to confirm your age.
We encourage parents and guardians to take the following steps to protect their children:
If you suspect that someone under the age of 18 has accessed the pubg2 platform, please contact our support team immediately so we can take the appropriate action.
You don't have to face gambling problems alone. pubg2 provides access to internal support and professional help resources for you or anyone you care about.
pubg2 In-House Support: Our trained customer support team is available 24 hours a day, 7 days a week via the platform's live chat. They are trained to help you activate self-control tools, answer responsible gaming questions, and direct you to the right help resources without any judgement.
Malaysian Professional Help Resources: For professional help and counselling related to gambling addiction in Malaysia, you can access support through:
Remember: Seeking help is a sign of strength, not weakness. Acknowledging a problem is the most important first step. pubg2 will always be here to support your recovery journey.
The pubg2 platform is built with a player-first approach — your well-being matters more than any business gain.
Pubg2 operates in accordance with responsible gaming guidelines set by international regulatory bodies. Our policies are regularly updated to ensure full compliance.
Our AI system monitors gaming patterns in real time and sends proactive alerts to players showing signs of high-risk behaviour before the situation escalates.
We provide regularly updated articles, guides, and informational resources on responsible gaming so players stay informed and aware of the risks involved.
Our customer support agents undergo specialised responsible gaming training and are equipped to handle sensitive situations with empathy, professionalism, and zero judgement.
The pubg2 self-exclusion system cannot be bypassed or ignored. Once activated, all access channels to your account will be fully blocked, including promotional emails and marketing communications.
Review your full activity history, total deposits, and betting patterns in the account reports section. Self-awareness is the first step toward more responsible gaming.
Register today and enjoy a safe, responsible, and enjoyable online gaming experience. Our self-control tools are always ready to help you play on your own terms.
Gambling should be entertainment. If it starts to feel like a problem, seek help immediately.